Quality is an important part of our process. The mission of Majestic Aluminium Finishing is to maintain a high level of customer satisfaction through continuous assurance and improvements in our products and services by developing, documenting and maintaining a comprehensive quality management system.
We ensure that each of our employees is fully acquainted with the company quality assurance policy.
The practice of quality management is usually broken into 3 processes: quality planning, quality assurance, and quality control. The concept of continuous improvement is an overarching process that is driven by Plan, Do, Check and Act.
Quality Planning - identifies which standards are relevant and how to satisfy them.
Quality Assurance - Activities that ensure that the service will have all processes needed to meet requirements (example: quality audits).
Quality Control - Iterative process to ensure that quality standards are being met. These are defined in the quality management plan. The outcomes would be acceptance decisions, rework, and process adjustments.